Privacy Policy
Effective Date: 16 October 2025
Welcome to Clickatrix.com ("Clickatrix", "we", "us", or "our"). Your privacy matters — this policy explains what personal information we collect, how we use it, and the choices you have.
1. Information We Collect
1.1 Information You Provide
- Account details: name, email, password, contact information.
- Business information: company name, address, registration details (if applicable).
- Payment information: billing address and payment method details (processed by our payment providers).
- Communications: support requests, feedback, and other messages you send us.
1.2 Information Collected Automatically
We collect technical and usage data when you interact with our services.
- IP address, browser type, device type, operating system, and access times.
- Cookies, pixels, and similar tracking technologies.
- Aggregated analytics (for performance and product improvement).
1.3 Information From Third Parties
We may receive data from social login providers, service integrations, or partners when you connect accounts or use third-party features.
2. How We Use Your Information
We use personal data to:
- Provide and maintain our website and services.
- Create and manage your account.
- Process transactions and billing.
- Communicate about service updates, support, and marketing (with your choices respected).
- Improve functionality, security, and user experience.
- Comply with legal obligations and enforce our Terms of Use.
3. Legal Basis for Processing (EU/EEA Users)
When required by law, we rely on one or more of the following legal bases:
- Consent — where you have given permission.
- Contract — to fulfill our contract with you.
- Legitimate interests — where processing is necessary for our business operations (balanced against your rights).
- Legal obligations — to comply with applicable laws.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes in this policy or to comply with legal obligations. When no longer required, we securely delete or anonymize the data.
6. Your Rights and Choices
Depending on where you live, you may have rights including:
- Access a copy of your personal data.
- Correct inaccurate information.
- Request deletion of your data.
- Restrict or object to processing.
- Request portability of your data.
- Opt-out of marketing communications.
To exercise these rights, email privacy@clickatrix.com.
8. Data Security
We implement industry-standard safeguards such as encryption, firewalls, and secure servers to protect personal data. While we take reasonable measures, no system is 100% secure.
9. International Data Transfers
Your data may be transferred and processed outside your country — including in jurisdictions with different data protection laws. We rely on safeguards such as standard contractual clauses where required.
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have collected information about a child, please contact us to request deletion.
11. Third-Party Links
We may link to third-party sites. We are not responsible for their privacy practices; please review their policies separately.
12. Changes to This Policy
We may update this policy from time to time. The "Effective Date" at the top will reflect the most recent update. For significant changes we will provide notice via the site or email.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us:
- Email: privacy@clickatrix.com
- Website: https://clickatrix.com